Privacy Policy

Last Updated: April 2026

BTO Solutions Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (btosolutionsltd.com.ng) or engage our AI deployment and business automation services.

We comply with the United Kingdom General Data Protection Regulation (UK GDPR) and the Nigeria Data Protection Regulation (NDPR).

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information that you voluntarily give to us when you book a strategy call, request an AI ROI calculation, or interact with our services.
• Business Data: Information regarding your business operations, software stack, and workflows provided during consultations for the purpose of identifying automation opportunities.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Provide tailored AI automation strategies and consulting.
• Respond to customer service requests and support needs.
• Send you transactional emails, updates, and marketing communications (where consent is provided).
• Calculate your potential ROI using our proprietary tools.
• Comply with legal and regulatory obligations in the UK and Nigeria.

3. Disclosure of Your Information

We do not sell your personal data. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery (e.g., Brevo), hosting services, and customer service.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Your Data Protection Rights

Depending on your location (UK or Nigeria), you have the following rights regarding your personal data:

• The right to access, update or to delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

To exercise any of these rights, please contact us at the email provided below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: